Absolutely! At APĀPA, we are dedicated to maintaining the highest standards of transparency and quality assurance for your online shopping experience. We guarantee that the product you see in the picture is precisely what you will receive. Our commitment to honesty ensures that you can shop with complete confidence, knowing that your expectations will be fulfilled when your order arrives. Transparency and trust are core values at APĀPA, guiding everything we do to provide you with a seamless and satisfying shopping journey.

Welcome to APĀPA! We are committed to your satisfaction with our premium skincare products and services. If you need to return a product or request a refund, rest assured, we are here to assist you every step of the way. Please review our return policy for a smooth and hassle-free experience.

1. **Eligibility for Returns:**
You are eligible for a return or refund if you purchased directly from our website. Returns are accepted within 7 days from the delivery date.

2. **Items Eligible for Return:**
- Products in their original, unopened packaging and unused condition.
- Products with manufacturing defects or damage during shipping.

3. **Items Ineligible for Return:**
- Products that have been opened or used.
- Products without original packaging or missing components.

4. **Return & Refund Process:**
Initiate your return by following these steps:
- Contact our customer support team via email or call us at +91-7748000012 to request a return authorization. Please provide your Order number, Product description, and Reason for return.
- For returns due to defects or shipping damage, APĀPA will provide a prepaid return shipping label. For other reasons, the customer is responsible for return shipping costs. Please package the item securely to prevent damage.
- Once we receive your return and verify it complies with our policy, we will initiate a refund to your original payment method within 5 business days. If the original payment method is not available, refunds will be issued as store credit.

Please note, APĀPA reserves the right to revise this return policy as needed. We recommend reviewing the policy on our website before initiating a return.