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FREQUENTLY ASKED QUESTIONS
How can I contact the APĀPA customer care team?
You can reach us via email at hello@cosmedream.com or fill out the contact form on this page. We usually respond within 24–48 business hours.
Do you offer free shipping on orders?
Yes, we offer free shipping on all prepaid orders above a certain value. Shipping charges, if applicable, will be shown at checkout.
How long does delivery take after placing an order?
Orders are typically processed within 1–2 business days and delivered within 4–7 working days, depending on your location.
Can I return or exchange a product?
Yes, we accept returns for damaged or defective products. Please contact us within 48 hours of delivery with pictures and order details.
Are your products safe for sensitive skin?
Our products are made with natural ingredients and are generally suitable for all skin types. However, we always recommend doing a patch test before full application.
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